Authenticity

Last updated · 13.11.2026

Every bottle we sell is original. We buy from official distributors in Indonesia, never from grey-market resellers, and we never refill bottles. Some perfumes are also sold as 3, 5 or 10 ml decants, which we pour from one of those original bottles into a glass spray when we pack your order.

How you can check

• —Batch code and expiry date are printed on the box and on the bottle; they match.
• —The box arrives sealed in cellophane.
• —How we make our product photos is explained on Product imagery.

If you have a doubt

Email halo@frag.id or WhatsApp 0877-7556-4040 with your order number and photos of the box, batch code and bottle. Once we have enough evidence, we answer within 1 × 24 hours on working days. If the bottle isn’t original, we take it back and refund you in full.

Decants

We pour each decant ourselves from an original bottle. That’s why a decant’s product page shows “Decant” instead of “100% original”, and why we make no authenticity or halal claim for decants.

Flammable. Keep away from fire, heat and children. For external use only.

Our wording

“100% original, from official distributors” appears on the product page of every bottle. FRAG is a retailer, not the maker of the perfumes we sell. We only call ourselves an authorised retailer of a brand when we have that agreement in writing.